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3 Hacker types you need to know about

March 2nd, 2020

What do you call someone who hunts for security gaps in computer hardware and software? A hacker, right? What about someone who executes a vulnerability test and presents their findings to software vendors to help them improve the quality of their products? There is more than one type of hacker, and understanding the difference is […]

Is AI-powered VoIP the next step?

March 2nd, 2020

The use of artificial intelligence (AI) is becoming increasingly common across numerous industries, reshaping the way organizations conduct business. In the Voice over Internet Protocol (VoIP) market, in particular, AI’s proactive and predictive automation processes can significantly increase precision, accuracy, and efficiency. How so? Read on to find out. Contact center operations Highly automated VoIP […]

2020’s best office apps for Android

February 28th, 2020

More and more companies are adopting remote work policies, offering myriad benefits to both employers and employees. Having the right tools at your disposal will ensure that you and your remote staff can be as productive and efficient as possible. Here are some of the best office suite apps for Android devices. Microsoft Office View, […]

What you need to know about VoIP phishing

February 21st, 2020

Scammers have found a way to exploit vulnerabilities in VoIP (Voice over Internet Protocol) via a scam called vishing. This scam works much like any phishing attack: a scammer purports to be a legitimate entity and asks the potential victim to provide sensitive information. Learn how vishers operate. VoIP makes it easy to create fake […]

Boosting productivity with Workplace Analytics

February 19th, 2020

Workplace Analytics allows managers to assess their employees’ performance using the data gathered from Office 365. Unlike past Microsoft productivity tools that showed only the user’s own information, Workplace Analytics allows both employees and managers to view each others’ performance data. How does Workplace Analytics work? A paid add-on to Office 365 enterprise plans, Workplace […]

Speed hacks to make Google Chrome faster

February 17th, 2020

Is your Google Chrome browser a little slower lately? While Chrome is widely known as the browser of choice, it does have a habit of consuming a lot of system RAM. Additionally, there are times when it feels slower than before. Fortunately, these problems are simple to fix. Here are some speed hacks that will […]

Top reasons for technology business reviews

February 14th, 2020

Businesses need technology to be profitable and productive. But not all technologies are capable of delivering on their perceived benefits. To make sure your investments are worth keeping, you need to perform technology business reviews. A technology business review reveals the strengths and weaknesses of your company’s IT framework. It’s often performed by a third-party […]

Do these before buying cybersecurity software

February 10th, 2020

The booming market for cybersecurity products is a sign that businesses are taking the issue seriously. But before your company invests in any product, ask yourself if it’s something you really need. Here are some tips on how you can make the most out of your cybersecurity investment. Uncover threats and vulnerabilities Every business should […]

VoIP call quality issues and how to fix them

February 3rd, 2020

With the growing advancements in cloud technology and faster internet speeds, more and more companies are turning to Voice over Internet Protocol (VoIP) for their business communications. But just like with any service, you might run into some issues, particularly with call quality. Here are some of the common problems and how to address them. […]

3 Excel level-up tips

January 31st, 2020